Justice Rapid Response’s vision is that all victims and survivors of international crimes and serious human rights violations have access to justice, contributing to peaceful and inclusive societies.
- Market segment: NGO
- Thematic Area: Human Rights, International Criminal Law, Justice and Accountability
- Region: Global
- Project Type: AI Implementation of Agentforce
- Solution used: Salesforce Platform, Experience Cloud, and Agentforce
With Salesforce and Agentforce, Justice Rapid Response can
- Save half an hour per summary generation based on specific criteria, resulting in hours being saved each month
- Quickly access more detailed deployment summaries for funder reporting
- More effectively select experts for deployment through the standardization of summary generation
Chris West
Roster Manager
We have been excited to explore how AI could improve our efficiency in using Salesforce - as a small organization, any opportunity to streamline some of our manual processes is welcome. The solution developed with the Vera team has already started making an impact on how our team is using Salesforce, with Agentforce able to save considerable time to free up our programme teams to focus on their deployment efforts. Having worked with Vera for the best part of ten years, we were confident of their ability to meet our needs and overcome any challenges in implementing our AI solutions, and their understanding of our organization and system was incredibly valuable in this process.
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