Consultant
- Location: Cape Town
- Start date: September 2024
- Base salary: R639,700 per year
- Check out our values-driven benefits below!
Position Overview
As a Consultant, you’ll be a key member of our project teams, working with our consulting team to design, configure and support the rollout of Salesforce systems for our clients working in the social sector. Consultants are involved throughout the entirety of a project’s life cycle — discovery and design, platform configuration, and training/rollout. Consultants may travel to the field on short- or medium-term assignments for discovery and design workshops or conduct trainings on newly-implemented systems.
Primary Responsibilities:
- Supporting the Solutions Architect and Project Manager with preparation for the Discovery workshops
- Taking and organizing notes throughout meetings and workshops
- Configuring system prototypes and demos for use during discovery sessions
- Developing and maintaining all discovery/system requirements documentation (user stories, process and system diagrams, etc.)
- Supporting the Solutions Architect with drafting the Design documentation (field map, automation design, release plans, etc.)
- Configuring the full system (as per the agreed scope in the SOW) and making configuration updates based on UAT feedback
- Developing and/or maintaining system documentation (field map, automation matrix, security & sharing model release plans, deployment logs, testing plan, specifications for development work etc.)
- Performing data migration tasks such as preparing data migration templates, supporting clients filling out data migration templates, and mass uploading data
- Supporting clients during User Acceptance Testing
Delivering client Training - Contribute to Vera’s learning environment by coaching and fostering the growth of junior staff
Qualifications and Experience
Essential:
- Bachelor’s degree or equivalent with preference to the technical courses in technology, data, public health, etc.
- Between 4+ years of experience in a technology role, particularly in implementing cloud and/or mobile solutions
- 2+ years experience working with Salesforce
- Salesforce Platform App Builder and/or Administrator Certifications
- Demonstrated interest and enthusiasm in working with social sector clients or experience as part of a social sector organization
- Strong aptitude for using technology to manage and visualize into Reports & Dashboards
- Demonstrated problem-solving skills and ability to troubleshoot in a structured way
- Exceptional written & verbal communication skills used to draft technical documentation, translate challenging concepts into simple, yet accurate terms, and collaborate effectively and professionally with internal and external stakeholders
- Consensus builder who is fantastic at fostering relationships, generating buy-in from multiple stakeholders for proposed solutions, and building trust
- Ability to self-manage tasks with varying urgency and priority across a diverse project portfolio
- Excitement and enthusiasm to work in a small, dynamic, international environment, often collaborating with colleagues cross-team and cross-hub
- Ability to carry tasks forward independently or ask for help along the way
- Meticulousness, punctuality, and outstanding attention to detail
Preferred:
- Awareness of core social sector concepts such as Grant Management, Impact Measurement, Fundraising etc.
- Significant experience with data analysis software (Example – Power BI, Stata etc.)
- Significant experience working with CRM and other data management tools/platforms, particularly Salesforce
- Proficient in the use of G-Suite applications or other common cloud-based software
Compensation & Benefits
Vera Solutions offers competitive compensation (including benefits), commensurate with experience and cost of living.
Paid Time Off
38 days of paid leave each year, including local and company-wide holidays and a December break.
Health Care
Vera is passionate about supporting the health of you and your family. We cover medical insurance premiums, including family coverage, up to a maximum amount.
Retirement
Vera offers a retirement plan and contribution matching to all of its employees.
Wellness Leave
We do not cap sick leave. If you’re sick, we hope you get better!
Student Loans
To help employees with outstanding student loans, Vera offers a Student Loan Benefit.
Child Benefit
In addition to robust paid parental leave, Vera assists with the costs of child care.
Employee Incentive Plan
All employees participate in our Employee Incentive Plan. Employees receive stock options, aligned to their job title and location, as part of their total compensation package.
Sabbatical
To showcase our commitment to employee growth and well-being, Vera offers a paid sabbatical to employees who complete three consecutive years.
How to Apply
To apply, fill out the online application (attaching CV). Please contact [email protected] with any additional questions.
