Salesforce Managed Services

Unlock the full potential of your Salesforce system

Managed Services options

From full time Salesforce system administration to supplemental in-house Salesforce expertise to grow your system and dedicated architectural support to provide strategic guidance, we offer flexible and adaptable options.

Standard Salesforce Managed Services

Operational support for organizations without a dedicated systems team (or where systems team needs support) to maintain and enhance their Salesforce org.

Advanced Salesforce Managed Services

Ongoing system growth & enhancement, maintenance / operational support for complex systems that require consistent architect input.

Advisory Salesforce Managed Services

Strategic guidance for overall system architecture, targeted solution design, and architectural support for an organization’s systems team.

Which service is right for me?

Some organizations focus on maximizing in-house capability, others retain an outsourced expert from a provider, and some use a hybrid approach. With over 15 years of experience working with nonprofits, our team has both extensive knowledge of the nonprofit sector and deep experience in delivering and supporting the right solutions for a wide range of organizations advancing social and environmental impact.

Standard Managed Services

Ideal for organizations that: 

  • Have limited internal capacity and/or no dedicated System Admin.
  • Anticipate many small requests or support questions from end users.
  • Need help maintaining their existing system with some small incremental improvements.

Success stories

Explore how leading organizations use Salesforce to drive global, data-led change.

A team with 500+ Salesforce certifications

Our team holds a diverse range of Salesforce credentials, ensuring we bring the highest standards of technical expertise to every social mission.

SF Sales-Cloud-Consultant
SF Sales-Cloud-Consultant
SF Education-Cloud-Consultant
SF Sales-Cloud-Consultant
SF Education-Cloud-Consultant
SF UX Designer
SF Administrator
SF Advanced-Administrator
SF System-Architect
SF ID and Access Mgmt Architect
SF ID and Access Mgmt Architect
SF ID and Access Mgmt Architect
SF Sales-Cloud-Consultant
SF Sales-Cloud-Consultant
SF Education-Cloud-Consultant
SF Sales-Cloud-Consultant
SF Education-Cloud-Consultant
SF UX Designer
SF Administrator
SF Advanced-Administrator
SF System-Architect
SF ID and Access Mgmt Architect
SF ID and Access Mgmt Architect
SF ID and Access Mgmt Architect

Related Services

Organizations using this service often also explore:

Why Vera?

For over 15 years, Vera Solutions has led in building fundraising, program, and grant management tools on Salesforce to help nonprofits measure their global impact.

FAQs

Quick answers to common questions to help your team master new data strategies.

What contract terms are available for Vera's Salesforce Managed Services?

Vera offers contracts for 3,6, or 12 months, from 16 to 80+ hours per month, with lower hourly rates when increasing length of contract or monthly hours. Organizations can purchase extra hours if additional requirements need to be fulfilled within a given month.

Advanced Salesforce Managed Services addresses the full gambit of needs through a shared backlog, collaborative prioritization, and regular reporting and communication. Activities generally include requirements gathering, solution design, and scoping support; solution implementation strategic governance and roadmapping; architecture advisory support.

Advisory Managed Services provides strategic guidance for overall system architecture, targeted solution design, and architectural support for an organization's systems team. Some regular activities include platform health reviews, creating org-wide architecture design principles/guardrails to prevent technical debt, supporting automation strategy design, supporting AppExchange solution selection, and supporting release management or DevOps strategies.

Hear from the American Red Cross on how a Managed Services partnership with Vera keeps their Salesforce system advancing alongside their evolving needs.

Watch the webinar

See Managed Services in action