- Cape Town, London, Mumbai, São Paulo, Boston, Washington DC
- Start date: June 2022
About Vera
Join our innovative, global team using technology to transform the way the social sector engages with data. We run on passion, blending diverse skill sets and experiences with a collective mission to help organizations tackle challenges and achieve greater impact. We encourage all staff to push their own boundaries and drive the company in exciting new directions. As a social enterprise and certified B Corporation, we reinvest a majority of our profits in our growth and continued pursuit of our mission and vision.
Position Overview
As a Consultant, you’ll be a key member of our project teams, working with our consulting team to design, configure and support the rollout of Salesforce systems for our clients working in the social sector. Consultants are involved throughout the entirety of a project’s life cycle — discovery and design, platform configuration (including mobile data collection tool configuration), and training/rollout. Consultants may travel to the field on short- or medium-term assignments for discovery and design workshops or conduct trainings on newly-implemented systems.
You’ll join as part of the 2022-23 Fellowship cohort, providing you with a support network to ensure accelerated growth, ongoing learning opportunities, leadership development, and mentorship from leaders within Vera. Additionally, you will have the opportunity to research new technologies, support directors in the sales process, and build relationships with our clients.
Primary Responsibilities
- Participate in client-facing workshops to collect and synthesise user requirements into technical documentation for system design (i.e. Epics, User Stories, etc.)
- Configure cloud and mobile data systems according to design specifications with a high degree of accuracy and quality (largely on Salesforce)
- Consult clients on system user acceptance testing, data migration, and support them post-rollout in alignment with Vera’s best practices
- Prepare and facilitate client training sessions, webinars, and workshops based on project needs
- Contribute to Vera’s learning environment by coaching and fostering the growth of junior staff
- Represent Vera at regional and industry networking events (activities may include lead generation, facilitation of thought leadership workshops, presentation of systems and client case studies.)
- Develop and independently manage relationships with active and prospective clients
- Self-manage project deliverables to effectively drive delivery according to the project’s plan, timeline, & budget
Qualifications and Experience
Essential
- Bachelors degree or equivalent with preference to the technical courses in technology, data, public health, etc.
- 4+ years of experience in a technology role, particularly in implementing cloud and/or mobile solutions
- Demonstrated interest and enthusiasm in working with social sector clients or experience as part of a social sector organisation
- Awareness of core social sector concepts such as Grant Management, Impact Measurement, Fundraising etc.
- Strong aptitude for using technology to manage and visualise into Reports & Dashboards
- Demonstrated problem-solving skills and ability to troubleshoot in a structured way
- Exceptional written & verbal communication skills used to draft technical documentation, translate challenging concepts into simple, yet accurate terms, and collaborate effectively and professionally with internal and external stakeholders
- Consensus builder who is fantastic at fostering relationships, generating buy-in from multiple stakeholders for proposed solutions, and building trust
- Ability to self-manage tasks with varying urgency and priority across a diverse project portfolio
- Excitement and enthusiasm to work in a small, dynamic, international environment, often collaborating with colleagues cross-team and cross-hub
- Ability to carry tasks forward independently or ask for help along the way
- Meticulousness, punctuality, and outstanding attention to detail
Preferred
- Significant experience with data analysis software (Example – Power BI, Stata etc.)
- Significant experience working with CRM and other data management tools/platforms, particularly Salesforce
- Proficient in the use of G-Suite applications or other common cloud-based software
Onboarding & Training
The 2022-23 Fellowship will kick off in June with a comprehensive virtual onboarding and training program. Through a mix of dynamic sessions, technical trainings, and team-building activities, you will gain a holistic understanding of Vera’s work, meet with teammates around the globe, and work in groups to apply your learnings through an intensive case study exercise.
Compensation & Benefits
This is a full-time position with access to all company benefits. We take care of our employees and their families, by offering competitive benefits, such as:
Heath Care
Vera covers 100% of medical, dental, and visual plan premiums.
Student Loans
To help employees with outstanding student loans, Vera offers a Student Loan Benefit.
Paid Time Off
38 days of paid leave each year, including local and company-wide holidays and a December break.
Child Care
In addition to robust paid parental leave, Vera assists with the costs of child care.
Getaway Benefit
An annual stipend to spend on travel and physical, emotional, and mental well-being.
Phantom Equity
All staff participate in Vera’s phantom equity plan.
Retirement
Vera offers a retirement plan and contribution matching to all of its staff.
Sick Leave
We do not cap sick leave. If you’re sick, we hope you get better!
How to Apply
Complete an online application (attaching CV). Please contact [email protected] with any additional questions.
