Operations Associate

Join us at Vera Solutions, where innovation meets purpose. We’re a forward-thinking tech company dedicated to creating digital solutions that drive significant social change. We run on passion, blending diverse skill sets and experiences with a collective mission to help organizations tackle challenges and achieve greater impact. As a social enterprise and certified B Corporation, we reinvest a majority of our profits in our growth and continued pursuit of our mission and vision.

Position Overview

As an Operations Associate, you will be a driving force for a positive, productive, and engaging work environment at Vera Solutions. We are looking for great people, with great ideas, who want to continue to propel Vera to the next level of growth.

This role requires rapid iteration – we make an improvement, roll it out, and move on to creating the next solution. Your focus will change from week to week and month to month but your time will always be centered on making Vera a stronger company and an even better place to work. Key skills include creation and execution of effective project plans, proactive problem solving, and clear and coherent written and verbal communication.

Some of the projects you may own could include: staff engagement and retention initiatives, training coordination, and a wide range of internal communication efforts. As an example, here are some exciting things we’ve rolled out recently: a comprehensive and equitable stock option plan for all employees, updated training aimed at enabling staff in the latest Salesforce technologies, and group health insurance plans to improve staff health coverage.

Are you a propulsive, driven, and mission-aligned individual looking to make their mark on a small and growing international social enterprise? Do you want to work with a diverse and international team of change-makers looking to amplify the impact of the social sector? Come join Vera!

Primary Responsibilities:
  • Own key internal projects aimed at improving the employee experience and driving retention
  • Coordinate a wide range of stakeholders in high-visibility internal communications efforts
  • Create and execute flawless project plans supporting staff engagement and efficient internal procedures
  • Implement change management efforts, including planning trainings and developing written process guidelines and other “how-to” resources
  • Optimize efficiency of various organizational processes (e.g. optimizing Vera’s use of internal tech systems)
  • Analyze data related to improvement initiatives to assess efficiency and effectiveness

Qualifications and Experience

Essential:
  • Bachelor’s degree or equivalent experience
  • 3+ years of related experience ideally in a small or medium-sized company, especially in Business, Operations, Administration, HR or Project Coordination
  • Technical aptitude and confidence with Google Suite, Microsoft Office Suite, etc.
  • Demonstrated ability to work with/learn new technology
  • Experience with documenting processes and/or process improvement
  • Excellent written/verbal communication (English)
  • Strong quantitative/analytical skills
  • Phenomenal work ethic, including time management
  • Ability to drive projects to completion independently (since our team is distributed throughout the globe)
  • Ability to prioritize, multitask, and meet deadlines
  • Ownership and accountability – you take pride in your work
Desirable:
  • Strong skills and/or experience with statistical analysis
  • Excellent visual instincts (e.g. in Canva, Tableau)
  • Experience with Salesforce
  • Demonstrated interest in social sector or related fields

Compensation & Benefits

Vera Solutions offers competitive compensation (including benefits), commensurate with experience and cost of living.

Paid Time Off

38 days of paid leave each year, including local and company-wide holidays and a December break.

Health Care

Vera is passionate about supporting the health of you and your family. We cover medical insurance premiums, including family coverage, up to a maximum amount.

Retirement

Vera offers a retirement plan and contribution matching to all of its employees.

Wellness Leave

We do not cap sick leave. If you’re sick, we hope you get better!

Student Loans

To help employees with outstanding student loans, Vera offers a Student Loan Benefit.

Child Benefit

In addition to robust paid parental leave, Vera assists with the costs of child care.

Employee Incentive Plan

All employees participate in our Employee Incentive Plan. Employees receive stock options, aligned to their job title and location, as part of their total compensation package.

Sabbatical

To showcase our commitment to employee growth and well-being, Vera offers a paid sabbatical to employees who complete three consecutive years.

How to Apply

To apply, fill out the online application (attaching CV). Please contact jobs@verasolutions.org with any additional questions.

What makes Vera such a great place to work?

Our Values

In everything we do, we’re guided by our core values: Excellence, Sustainability, Teamwork, Leadership, and Impact

Our Mission

As a certified B Corporation, we meet the highest social and environmental standards in pursuit of our mission.

Our Global Team

Our wonderfully diverse team spans 5 continents and speaks more than 15 different languages.

Growth Opportunities

We are invested in and committed to making training, learning, and development one of Vera’s signature strengths.

Diversity & Inclusion

We value our culture of diversity and inclusion in the workplace. We bring our full selves to work and position each other to thrive.

Rising Leaders Program

We run an annual leadership development initiative for emerging leaders at Vera.