PATH is a global leader in health innovation, focused on saving lives and improving health, especially for women and children. As an international nonprofit, PATH works in five main areas: vaccines, medicines, diagnostics, devices, and health services. By combining innovation, scientific knowledge, and a commitment to equity, PATH accelerates solutions that have a lasting impact on global health.
With Salesforce and Amp Impact, PATH set out to spearhead comprehensive impact assessment and results tracking across 400+ projects in over 70 countries, and to enhance decentralized management to strengthen decision-making and align with its 2025 strategy. This meant enabling data visibility across all organizational levels — division, sub-division, and program — analyzing impact indicators across all projects, and delivering insights on initiative outcomes and portfolio growth during strategy development.
The Start of Our Journey Together
Before implementing a centralized system, PATH’s teams recreated indicators repeatedly, wasting valuable time. They struggled with fragmented processes and scattered data, which limited impact measurement, and lacked a central system, hindering knowledge sharing and organizational insight.
Salesforce and Amp Impact Implementation
PATH implemented Salesforce for program management, paired with Amp Impact for impact measurement, results, indicators, and reporting.
Vera led a discovery and design workshop to gather requirements, then integrated an Amp Impact prototype with PATH’s Salesforce-based project management system to manage programs and country-level results. The team customized project attributes and added five standard impact indicators to Amp Impact.
“With Amp Impact, PATH can track and share portfolio data, including project locations, health areas, milestones, and impact on populations served. This centralized system provides updated information on portfolio growth, contribution to PATH strategy, and impact, supporting informed decision-making at all levels. It also standardizes reporting, making data more accessible across PATH and improving the ability to demonstrate value for money, in alignment with our five-year strategy.”
– Tanya Lalwani, Deputy Director, Monitoring, Evaluation, Accountability and Learning
Benefits and What's Next
With this centralized platform, PATH can now track projects, contributions to strategic priorities, populations served, and milestones across countries, with easy access to real-time data on impact and portfolio growth throughout its 2025 strategy period. M&E teams collect and share data showcasing their portfolio, including project location, health areas, results, milestones, and impact. Stakeholders access results across all institutional levels — division, sub-division, and program — and establish standard indicators for each portfolio, while staff across departments leverage this data to inform decision-making.
Looking ahead, PATH plans to implement five impact indicators across all projects to measure outcomes, refine the user interface, and train staff for optimal system operation and maintenance. The team will also be instructed on creating visualizations to highlight community impact and enhance understanding of data use cases and value. Future plans include updating the system to align with the goals and requirements of the next project phase, and centralizing project views with standardized indicators for consistent tracking and reporting of key metrics — including progress, outcomes, and performance — across teams.