Focus: Training, Learning & Development (TLD) activity coordination for a global, dynamic, fast-growing tech company; onboarding coordination; managing TLD resources on various platforms; ongoing logistical support to TLD activity execution; supporting documentation and internal process improvement
Supervisor: Training, Learning & Development Lead
Location: Cape Town or Mumbai
About Vera
Vera Solutions is a global social enterprise and Certified B Corporation® building cloud and mobile applications for social impact organisations worldwide. Our clients — more than 300 organisations in over 70 countries — include major iNGOs and grant-making organisations, social enterprises, and community-based organisations. Our solutions help organisations working in health, education, and development to collect, analyze and utilise real-time, high-quality programmatic data, automate processes, and work more efficiently and effectively. Vera’s work is centered on the Salesforce platform, the world’s leading cloud application development platform. Vera is a growing organisation, with more than 75 full-time staff based in Cape Town, London, Mumbai, Sao Paulo and Washington DC. Vera is a Salesforce.org International Impact Partner and an ANDE member. We have been honored with Global Good Fund, Echoing Green, Rainer Arnhold, Dasra Social Impact, Bluhm/Helfand Social Innovation Fellowships, the Genesis Prize, and have been featured in Forbes Magazine’s 30 Under 30 Social Entrepreneurs and Entrepreneur Magazine’s 30 Startups to Watch.
Position Overview
This is an exciting opportunity to join a new business unit within Vera. The Training, Learning & Development Coordinator (TLDC) will help drive the ongoing success of our dynamic, international team. You will contribute to growing employees through execution of training and development activities for various business units, including consulting, product development, operations and sales teams. As the primary coordinator of our TLD initiatives, you will manage various aspects of our learning experience journeys, including generating training and development content; arranging company webinars; organising various study and support groups; distributing targeted learning content on various company platforms; and, supporting with the design and implementation of a Learning Experience Platform. You will engage with employees across the company and should be energised by connecting with a global team in various time zones and finding optimal avenues for learning engagement. We’re looking for someone inspired by learning and development, who demonstrates excellent communication, attention to detail, outcome orientation, and time management skills. We want someone with a demonstrated ability to learn processes and expectations quickly.
Primary Responsibilities
- Coordinate a smooth learning and development experience for all employees: generate learning content, support with targeted learning experience design, manage company-wide learning and development initiatives, keep learning and development systems up to date
- Achieve learning and development goals and objectives – support and grow all Verites!
- Build learning and development business unit: drive new and innovative ways to design learning experience journeys
- Serve as an ambassador for Vera Solutions in all communications
- Drive excitement for learning and development among employees, adapting to individual needs where required
- Use learning and development data to drive improvements and innovation
- Facilitate with the on-boarding/induction of new employees
- Draft, design, and develop new training and learning content
Qualification and Experience
Required
- Bachelor’s Degree
- Energetic self-starter who is excited about sourcing training, learning and development
- Exemplary people skills, specifically oral and written communication
- Strong work ethic, outcome-oriented, attention to detail
- Comfort working in a visible role (working with employees across the globe)
- Professional integrity and sense of responsibility and accountability
- Technical aptitude and confidence with Google Suite, Microsoft Office Suite, etc.
Desirable
- Degree in education, human resources, or related field preferred
- Prior experience in creating learning content, developing learning journeys
- Experience using Salesforce
- Interest in social service work or international development
Compensation and Benefits
Vera Solutions offers fair compensation (including benefits), commensurate with experience and cost of living.
To apply, complete an online application (attaching CV) by 15 Nov 2020.
For additional information, please contact jobs@verasolutions.org.
Diversity and Inclusion Statement
At Vera we celebrate diversity; not only do we value the diversity of our workforce, we rely on it. Employees with different backgrounds, perspectives, and experiences inform our approach to our work, driving us to ask questions and challenge assumptions, solve problems creatively, and foster strong relationships with each other and our clients. We are committed to a culture of diversity and inclusion in the workplace, in which all of our staff feel safe and thrive.