Join our innovative, global team using technology to transform the way the social sector engages with data. We run on passion, blending diverse skill sets and experiences with a collective mission to help organizations tackle challenges and achieve greater impact. We encourage all staff to push their own boundaries and drive the company in exciting new directions. As a social enterprise and certified B Corporation, we reinvest a majority of our profits in our growth and continued pursuit of our mission and vision.
Position Overview
We are looking for a dedicated Solutions Architect who is capable of navigating complex client requirements to envision and design world class systems with precision, enthusiasm, and dedication to quality.
The Solutions Architect (SA) is responsible for the end-to-end design and delivery of projects. This includes leading discovery and design workshops with clients, synthesizing client requirements into solutions, advising on data strategy and governance, implementing complex technology and data solutions including on the Salesforce Platform, providing technical expertise during sales, and supporting project managers to successfully deliver high-quality projects on time and budget.
The SA should be energized by opportunities to connect directly with our clients, and have a track record of implementing high-stakes projects across a portfolio of challenging projects.
Primary Responsibilities:
- Drive requirements gathering sessions, elicit client requirements, and map client business processes. The SA will lead discovery workshops with clients to ensure that a complete picture of client needs is uncovered so that the resulting strategy and/or implementation meets all of a client’s needs.
- Design technology solutions that meet a client’s requirements in a manner appropriate for their capacity and budget, including the Salesforce Platform and complementary tools.
- Advise clients on data strategy, including data governance, data architecture, and how to structure systems to support long-term data quality and usability.
- Develop implementation roadmaps for clients, including data solution implementation and integration across a client’s technology ecosystem.
- Lead project implementation teams to ensure high quality builds.
- Drive quality across all of Vera’s technical implementations.
- Advise clients and internal teams on how AI tools, including Claude, can be applied to improve client operations, data workflows, and implementation outcomes.
- Ability to clearly communicate solution decisions internally and with the customer throughout each project.
- Deliver projects across a range of project management methodologies.
- Support project managers to ensure projects are delivered on time and on budget.
- Support sales drivers by bringing technical and advisory expertise to a sales process.
- Contribute to Vera’s learning environment.
Qualifications and Experience
Required
- Relevant Engineering, Computer Science, or Data-related degree, or relevant work experience
- Relevant Salesforce certifications:
- One or more Salesforce Architect Certification
- One or more Claude Certification
- 5+ years of technology experience (consulting preferred)
- 3+ years working with the Salesforce Lightning Platform or comparable technology platforms
- 1+ years of designing technology solutions in an advisory or architect capacity
- Experience with AI tools such as Claude, and a strong interest in applying AI to client solutions and internal workflows
- Experience with data strategy, data governance, and data solution implementation
- Integration patterns and frameworks
- Experience across the full Software Development Lifecycle
- Leading client workshops
- Leading implementation teams
- Excited by researching and exploring new tools and features across the technology and AI landscape
- Excellent written and verbal communication and relational skills
- Experience or interest in working in a small, dynamic team
- Positive, supportive attitude, and sense of humor
Desirable
- Interest in social sector work and international development
- Fluency/proficiency in Spanish, French, Portuguese, or other languages
