Implementing Agentforce: Insights From Our First Salesforce Agentforce Implementation
Salesforce officially launched Agentforce in 2024, and a growing number of organizations are exploring Agentforce as an AI tool to save time on repeated tasks. In this blog, we share our experiences and insights from our first Agentforce Implementation with Justice Rapid Response (JRR), an international organization dedicated to advancing justice and accountability for victims […]
Nine principles of responsible AI for nonprofits
Recently, generative AI products have captured significant attention, including in the nonprofit and social impact sectors. These technologies offer the potential to streamline operations, reduce administrative tasks, and amplify impact for the communities served. However, their long-term effects remain uncertain. As technology providers supporting mission-driven organizations, we believe it is essential to approach AI responsibly—ensuring […]