Junior Product Associate

Join us at Vera Solutions, where innovation meets purpose. We’re a forward-thinking tech company dedicated to creating digital solutions that drive significant social change. We run on passion, blending diverse skill sets and experiences with a collective mission to help organizations tackle challenges and achieve greater impact. As a social enterprise and certified B Corporation, we reinvest a majority of our profits in our growth and continued pursuit of our mission and vision.

Position Overview

We are seeking a proactive and customer-focused Junior Product Associate to join our team with a primary focus on product adoption and client retention. The ideal candidate will possess strong problem-solving skills, a customer-centric mindset, and a passion for driving continuous improvement in product functionality. In addition to the core Product Management responsibilities, you will collaborate closely with engineering, cross functional teams and the product team to guide satisfactory and timely resolutions to every client request.

Primary Responsibilities:
  • Collaborate closely with engineering, design, and other teams to guide product development initiatives, ensuring alignment with customer needs and priorities.
  • Gather and prioritize product requirements, leveraging feedback loop insights to drive product improvements and enhancements.
  • Conduct product research and data collation for idea validations, backlog grooming, development roadmap and prioritization.
  • Facilitate issue resolutions ensuring timely response and to customer queries and pump appropriate feedback into the system.
  • Owns and oversees individual Projects that are assigned apart from core Product development.
  • Contribute to Agile development practices, including sprint planning, retrospectives, and refinement sessions, with a focus on driving continuous improvement in product functionality and customer satisfaction.
  • Monitor and analyze Customer Satisfaction (CSAT) metrics, identifying areas for improvement and implementing strategies to enhance overall customer experience.

Qualifications and Experience

  • Bachelor’s degree in Business, Engineering, Computer Science or related field. Master’s degree preferred.
  • Proven experience in product management, with a track record of addressing client issues, improving CSAT scores, and enhancing overall customer experience.
  • Strong problem-solving and analytical skills, with the ability to gather and prioritize customer requirements based on data and insights.
  • Excellent communication and interpersonal skills, with a customer-focused mindset with a strong understanding of user experience principles.
  • Experience in Agile development methodologies, with a solid understanding of Agile principles and practices.
  • Demonstrated project management skills with supplementary skills like – Design principles of UI and UX, product lifecycle and agile methodologies.
  • Passion for technology and innovation, with a commitment to driving continuous improvement in product functionality and customer satisfaction.

Compensation & Benefits

Vera Solutions offers competitive compensation (including benefits), commensurate with experience and cost of living.

Paid Time Off

38 days of paid leave each year, including local and company-wide holidays and a December break.

Health Care

Vera covers medical, dental, and visual plan premiums.


Vera offers a retirement plan and contribution matching to all of its staff.

Wellness Leave

We do not cap sick leave. If you’re sick, we hope you get better!

Student Loans

To help employees with outstanding student loans, Vera offers a Student Loan Benefit.

Child Benefit

In addition to robust paid parental leave, Vera assists with the costs of child care.

How to Apply

To apply, fill out the online application (attaching CV). Please contact jobs@verasolutions.org with any additional questions.

What makes Vera such a great place to work?

Our Values

In everything we do, we’re guided by our core values: Excellence, Sustainability, Teamwork, Leadership, and Impact

Our Mission

As a certified B Corporation, we meet the highest social and environmental standards in pursuit of our mission.

Our Global Team

Our wonderfully diverse team spans 5 continents and speaks more than 15 different languages.

Growth Opportunities

We are invested in and committed to making training, learning, and development one of Vera’s signature strengths.

Diversity & Inclusion

We value our culture of diversity and inclusion in the workplace. We bring our full selves to work and position each other to thrive.

Rising Leaders Program

We run an annual leadership development initiative for emerging leaders at Vera.