Aga Khan Foundation
PROJECT OVERVIEW
Region: Global
Organization Type: NGO
Themes: Agriculture and Food Security, Civil Society, Early Childhood, Economic Inclusion, Education, Health and Nutrition
Solutions: Grant Management, Monitoring & Evaluation (M&E), Program/Project Management
Products: Amp Impact, AppExchange, Chatter, Sales Cloud, Salesforce Platform, Salesforce.org Nonprofit Cloud
KPIs: 200 active awards, 14 countries, 6 thematic areas, 6,000,000+ beneficiaries, 80+ indicators
THE ORGANIZATION
Established in 1967, the Aga Khan Foundation seeks to bring together human, financial and technical resources to support some of the poorest and most marginalised communities of Afghanistan, Egypt, India, Kenya, Kyrgyzstan, Madasgascar, Mozambique, Pakistan, Portugal, Russia, Syria, Tajikistan, Tanzania and Uganda. With an emphasis on women and girls, AKF invests in human potential, expanding opportunity and improving quality of life. AKF leads a range of integrated, gender-sensitive interventions in health and nutrition, agriculture and food security, education, civil society and economic inclusion. In addition, AKF often plays a central convening, partnership development, policy dialogue and resource mobilisation role for the Aga Khan Development Network (AKDN) and its agencies.
THE CHALLENGE
With such a geographically and thematically diverse portfolio, AKF struggled to effectively collect, manage, and utilize data in order to answer some fundamental questions about their programming. In particular, they wanted to better understand how many beneficiaries were being reached across themes and countries, the breakdown of the value of the awards for each country and theme, and whether awards were being delivered on target, on time, and on budget.
THE SOLUTION
Using Amp Impact to Streamline Award Management
Currently, AKF manages over 200 active awards across 14 countries. In the past, AKF faced challenges in managing award information through disparate information systems, spreadsheets, and documents. Processes to manage awards across countries, thematic areas, AKDN agencies, and external partners were cumbersome and unclear. To address these challenges, AKF worked with Vera Solutions to leverage Amp Impact and design the Award Management Information System (AIMS). AIMS seeks to encompass pipeline and grant management, financial tracking, implementation planning and impact monitoring. With AIMS, AKF is able to analyze funding sources for each award and how they are distributed across partners, geographies, and themes. AKF is also able to manage, store, and analyze award-level data that provide insights on the impact AKF is having through its programming. AIMS allows for a more nuanced and comprehensive view of AKF's global portfolio without time-consuming documentation and manual follow-up processes.
A Centralized System to Monitor Global Reach across 14 countries
Leveraging Amp Impact, we worked with AKF to launch a system for tracking their reach across 14 countries and 6 themes. Reach data is entered into the Global Reach System (GRS) annually at the district level by field units. Using Amp Impact, the team can track the scale and scope of their programming and visualize their results with powerful reports and dashboards. The Aga Khan Foundation has been using the programmatic data collected in GRS to inform internal reflection, external engagement, and partnerships conversations in powerful ways.
