Finn Church Aid
“Amp Impact functionalities align with the best practices in our field, making it immensely beneficial as we considered our own processes. The expertise and support provided by Vera consultants have been invaluable throughout the implementation and roll-out of FCA version of Amp Impact. Thanks to Vera expertise, we have not only streamlined our project management but also significantly improved our impact measurement capabilities. The ongoing support we've received has been instrumental in fine-tuning the system to meet our specific needs”.
Market Segment: iNGO
Thematic Area: Livelihood, Peace, Quality Education
Region: Global
Project Type: Amp Project Management and MEL,
Managed Services
Solutions Used: Amp Impact, OpenFn, Salesforce NPSP,
Unit4
With Amp Impact and Salesforce, Finn Church Aid
Manages their data more effectively
Shares MEL reports and dashboards with internal and external Stakeholders
Streamlines program and project approvals
Streamlines processes such as audit logs and risk management
Overcoming System Challenges to Success Today
Finn Church Aid (FCA) provides emergency relief and long-term development programs worldwide, focusing on education, livelihoods, healthcare, and sustainable agriculture. They promote peacebuilding, gender equality, and advocacy, empowering communities to address humanitarian crises and build resilience. They had data collection from various sources and manual data aggregation performed at both the country and global levels. Vera Solutions worked with FCA to implement our flagship solution, Amp Impact for Strategic Framework planning. Thereafter, FCA worked with Vera Solutions to implement Managed Services – Salesforce Support to assist with day-to-day System Administrator troubleshooting (in line with agreed criticality escalation), build Reports and Dashboards, update email alerts and other minor automations, provide recommendations, execute proactive optimizations, and provide end-user training and documentation. This enabled FCA to focus on their mission, rather than back-office administration.
Initial Challenges
Data collection from various sources (e.g. MS Excel, MS Word, Kobo) used across different country programs
Manual data aggregation performed at both the country and global levels
New projects and institutional fundraising/pipeline tracked using MS-Office based analytical tools
Different financial approval processes and tools in use across regions including Quickbooks, MS Dynamics, and Sharepoint
Lack of insights for creating impact stories and narratives
Challenges in planning, monitoring and evaluating data due to disparate systems
Solution Implemented
Amp Impact for Strategic Framework planning
Program and Project Management for country and global programs, down to project level detail
Disaggregation based on geolocation and thematic area
Partner management for both donors and implementers
Fund allocation, tracking and management
Budget management
Managed Support Services now moved to Managed Admin Services
Global accounting leveraging Unit4
Integration with 3rd party solutions such as HR using OpenFN
Risk management
Benefits Today
Access to all data related to ongoing programs and projects at both country and global levels from a single source, improving efficiency and data management
Gain detailed insights into their impact, including geographical distribution and thematic areas to inform decision-making and strategy
Simplified fund allocation tracking and budget management is reducing administrative burden and enhancing financial control
An out-of-the-box solution tailored to their specific needs is saving time and resources on custom development
Seamless data integration from multiple sources, including Finance, HR, and project related information, is enhancing data consistency and decision-making across the organization
Future Plans
Manage and track approvals at different stages of the project
Transfer staffing information from project records to project roles
Track incoming disbursements
Add asset management
Redesign security user profiles and permissions
Refactor process builders to SF Flow
Qualitative reporting using Amp submissions or doc gen tool
Conduct system housekeeping and Amp Upgrade management
Track concept notes, proposals and go/no go assessments