Yayasan Hasanah

"We are pleased with the solutions provided by Vera, which have significantly improved our operations. Their clear communication and technical expertise, from initial planning to ongoing support, was exceptional. The team has been excellent and collaborative, with clear communication on the scope of work and timeline expectations. They took the time to understand our requirements and provided recommendations that aligned with our needs and goals."

Azlin Hashima Mt Husin - Senior
Manager, Programme Coordination
 
 Market Segment: Grantmaking – NGO
 Thematic Area: Education, Innovation,
 Social and Economic Development 
 Region: Asia, Non-Federated
 Project Type: Portfolio and Program
 Management, Impact Measurement, 
 and Grant Management
 Solutions Used: Salesforce, Amp Impact,
 3rd Party Integration: Formstack


With Salesforce and Amp Impact, Yayasan Hasanah

  • Manage 600 eligibility users, process 400  application submissions, and oversee 110 grants within one year

  • Improve overall grant management process by incorporating application submissions and review stages

Learn more about Salesforce and Amp Impact.

 

 

 

 

 

 

 

Goals

  • Replaced legacy systems with a cloud-based scalable grant management system
  • Improved internal communication between different departments

 


Challenges


  • Data consolidation was challenging due to storage across multiple platforms
  • Limited visibility into the impact of the grant portfolio
  • Complicated grant applications due to varying documentation formats
  • The review and approval processes were lengthy and time-consuming

Solutions

  • Amp Impact for Grant Management
  • Salesforce Experience Cloud for a Grantee Portal
  • 3rd Party Tool Integration: Formstack
  • Collaboration tool: Salesforce Chatter


Approach


  • Discovery and Design workshop conducted to gather YH requirements
  • Built a grant management system using Amp Impact’s portfolio management features
  • Developed a custom dashboard and reporting tool for easy grant performance monitoring
  • Streamlined the grant application and review workflow
  • Used Salesforce’s “Chatter” for real-time staff collaboration
  • Conducted training to equip the YH team as system administrators and help others use the system effectively

The Benefits Today

  • The automation cuts the time and effort needed to assign applications to reviewers
  • Tracks performance using a defined set of indicators
  • Enhance transparency and collaboration between internal teams and external partners
  • Receives real-time updates on the grant portfolio, enabling YH to track and assess their impact.
  • Consolidates data from various platforms into one cohesive system



High-Level User Capabilities


  • Gain easy access to targets and results through user access and leverage real-time data integration.
  • Provide a centralized chat interface for reviewers to share updates
  • The Experience Portal enables grantees to apply for grants and update project progress on a unified platform

Next Steps

  • Intend to develop the system to manage YH grants


The Future


  • The next step will be to build the Grant Management System (GMS) for ArtsFAS and SE grants

Yayasan Hasanah is a leading foundation that promotes Malaysia’s global sustainability through solutions that empower communities, encourage social inclusivity, and improve the environment.

Get in touch with our expert team today.

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